let it all out...
Take the time to share your Urban experience with us and we promise we'll listen
What brought you to this part of town?
Out of all the hotels to stay at, how come you chose us?
How did you hear about us?
Will we be seeing you again in the future?
NO
YES
Will you spread the word about your Urban experience with those you love?
NO
YES
Any suggestions or hot tips that you'd like to share with us so we can continue to fine tune the Urban experience?
We operate a 'legend of the month' program. If a team member has provided you with exceptional service, we'd love to know. Simply jot their name below so we are able to reward them.
Legend of the month
Reservation
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Check-In
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Your Room
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Hotel Facilities
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Hotel Staff
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Cleanliness
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Friendliness
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
Overall Experience
1. AMAZING
2. OKEY DOKEY
3. SLOPPY
4. A SHOCKA
First name
Surname
Tel No.
Mobile No.
*
Email address
Street Address
Suburb/CIty
Postcode
Arrival Date
Departure Date
Room No.
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